“Professionals Serving Professionals.”
History of the Company
The first File Room Facility was developed and opened in
San Antonio, Texas, by the Company’s Founder and Chairman,
Richard B. Hatch in September of 1987. The concept was that
there was a huge need for someone to not only store but
manage active and semi-active records for hospitals, banks,
law firms and other professionals.
In less than one year, File Room’s first operation
was becoming an overwhelming success. Its success was largely
contributed to three factors: (1) a tremendous need in the
market place for these services (2) the development of a
software product that would bar-code, scan and track client
records and (3) the development of an effective, professional
sales team to market the products and services.
In the spring of 1989, File Room undertook its first expansion
and development project in Houston, Texas. This project
undertaken by Mr. Hatch and his partner, Mr. Dennis J. Finn.
This expansion was used to test and perfect the development
process which would then be replicated in other cities around
the State. With Sales support provided by Mrs. Betty Finn,
The Finns and Mr. Hatch pre sold the Houston Operation to
break even prior to opening the doors.
In late summer of 1989, File Room broadened its service
capabilities by acquiring a magnetic media storage business
in San Antonio. That magnetic media vault was quickly incorporated
into the File Room service philosophies and served most
of the financial institutions and corporate headquarters
operations in the San Antonio area. It grew to become the
largest Magnetic Media Vault in South Texas.
In February, 1990, File Room expanded its capabilities
once again and took over the management of a San Antonio
competitor known as Data Records Storage of San Antonio.
The absentee ownership of this company approached File Room
in the hopes that our new technology and extremely successful
sales capabilities would dramatically improve the operation.
In the spring of 1990, File Room began its second development
project in Austin, Texas. The Austin File Room opened in
June 1990. The Austin File Room grew quickly into a very
successful operation with two facilities that manage well
in excess of 200,000 boxes.
In 1991, File Room began a series of joint ventures with
out of State companies. It was File Room’s responsibility
to accomplish the feasibility study, site selection, pre
marketing and management training. File Room was compensated
for the consulting work in the form of cash and a minority
ownership position. File Room also conducted a number of
feasibility studies for other operators and Mr. Hatch was
featured in a number of speaking engagements with organizations
such as The National Moving and Storage Association, The
National Self Storage Institute, The Self Service Storage
Association and The Texas Self Storage Association. By January,
1993, File Room had sold all of its minority interests in
the joint venture operations, and made the management decision
to turn in another direction for growth.
In June 1993, File Pro L.C. was formed. In August, 1993,
File Pro acquired an 88,000 Square Foot building in the
Medical Center area of San Antonio and in October, the facility
was open and working. In December 1993, the facility reached
break-even.
1994 was the year of the acquisitions. Preliminary work
to purchase a San Antonio competitor, Archives and Data
Storage Inc. was underway in late 1993 and closed in January
of 1994. This purchase doubled the size of the San Antonio
operation. In late summer 1994, two other competitors were
identified for acquisition. Data Records Storage, the firm
that File Pro had managed for years, and Scobey Moving and
Storage’s records storage division. File Pro purchased
both operations in September and began a consolidation effort.
These acquisitions, once again, doubled the size of File
Pro.
In January of 1995, File Pro once again began development
operations and opened a new Facility in Corpus Christi,
Texas. This operation was developed with a combination effort
of the acquisition of a small competitor and a focused sales
campaign. The facility grew to over 60,000 boxes in less
than one year of operation.
By July, 1997, Mr. Hatch had sold File Pro, San Antonio,
The Austin File Room and File Pro, Corpus Christi. The proceeds
of these sales allowed The Houston File Room to undertake
an aggressive expansion and development plan for the growing
Houston Metropolitan Area. The late part of 1998 and the
beginning of 1999 was dedicated to relocating the existing
Houston File Room operations into a new location. The move
operation required a careful transfer of over 100 tractor-trailer
loads of records while maintaining an ongoing retrieval
and delivery operation. The move was transparent to most
customers and not one single box of records went unaccounted
for. Additionally, during this time, The File Room added
the foundation of an infrastructure to support a 100% growth
in business. This plan called for a major new sales undertaking.
File Room has dedicated its resources to the development
in this manner because of the dramatic growth in the market
and the ever increasing need to have vital records retrieved
and delivered in a timely manner.
Today, The Houston File Room Inc. stores over 175,000,000
files and proudly services the records management needs
of over 500 Houston clients. Nearly 12,000 files are retrieved
and delivered each month. Additionally, Houston File Room
personnel perform other records management functions on
behalf of the client such as purges, packing, transporting,
on-site relocation, and records management consulting. Clients
for whom a consistently high level of service is paramount
to their success have very few choices. We believe The Houston
File Room is the very best choice. We are Houston Professionals
serving Houston Professionals.
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